Charlotte Area · Free Inspection
Not sure if that stain, musty smell, soft floor, or damp crawlspace is water damage? Master Restoration offers a free water damage inspection — including before you file an insurance claim — Monday to Friday, 8am to 6pm. We find the source, measure moisture, photograph what we find, and explain the next step in plain language.
What you get
Walk-through & moisture readings — we look at the areas of concern and related rooms, and check walls, floors, cabinets, and other materials against dry reference areas on the same home.
Source check, photos & notes — we help identify where the water is coming from (or note when another trade is needed), and document what we find for you and your insurer.
Clear plan, no obligation — we explain what should be dried, what may need repair, and what can wait. You leave knowing whether you have a moisture problem. No obligation to hire us for the work.
We handle mitigation through full reconstruction. Cabinets and subfloors are repaired in-house. See rebuild after water damage and signs of water damage for more.
If you're filing a claim, we help with documentation, photographs, and preparing repair estimates. We do not negotiate claim settlements. More on our insurance page.
signs of water damage, ceiling water stain, water in the crawl space, rebuild after water damage, and insurance claim help.
Master Restoration is an IICRC Certified Firm #70121793. Public address: Monroe, NC 28110. Hours: Monday to Friday, 8am to 6pm. Call (704) 408-4794 or email docs@cltwaterdamage.com.
About UsCharlotte, Matthews, Mint Hill, Monroe, Concord, Indian Trail, Stallings, and Waxhaw.
All service areasSee Charlotte, Concord, Matthews, Monroe, Indian Trail, Stallings, Waxhaw, and all North Carolina areas.
Concord city pageIf you're filing a claim, we help with documentation, photographs, and preparing repair estimates for your insurance company. We do not negotiate claim settlements.
Learn About Insurance SupportYes. The inspection is free. We schedule it Monday through Friday, 8am to 6pm, at a time that works for you.
Yes. Many homeowners want to know what they're dealing with first. We can inspect, measure moisture, and document the damage before you file.
We look for the water source, take moisture readings, check related rooms and materials (walls, floors, cabinets, and crawlspace when relevant), photograph the damage, and explain what we found.
No. The inspection is so you understand the condition of the home. If you want us to handle drying or repairs afterward, we can discuss that separately.
Yes. We help document the damage, provide photographs, and prepare repair estimates for your insurance company. We do not negotiate claim settlements. More on our insurance page.
Yes. Master Restoration is an IICRC Certified Firm, certification #70121793.
Charlotte, Matthews, Mint Hill, Monroe, Concord, Indian Trail, Stallings, and Waxhaw.
Call (704) 408-4794 or email docs@cltwaterdamage.com. Hours are Monday to Friday, 8am to 6pm.