Homeowner Guide
What's normal, what isn't, and when to get your crawl space and subfloor checked.

Many homes around Charlotte and Monroe sit over a crawl space. After heavy rain, water can collect there without anyone noticing until the house starts to smell musty or the floors feel different. Here's what's normal, what isn't, and when to get your crawl space and subfloor checked. Master Restoration serves Charlotte, Concord, Indian Trail, Matthews, Monroe, Stallings and Waxhaw.
Some dampness after a big storm can happen. Standing water, water that comes back after every rain, wet insulation, or a musty smell in the house is a sign that moisture is staying under the house. That can affect the subfloor, framing and floors above. For other warning signs, see our signs of water damage checklist.
We inspect the crawl space, take moisture readings on the subfloor and framing, and photograph what we find. Standing water is removed and the area is dried. If the subfloor was damaged, we repair it in-house once everything is dry. See stormwater removal and rebuilding after water damage for more. For coverage questions, see our water damage insurance help page. Haven't filed a claim yet? We offer a free inspection before you file, so you know what you're dealing with when you talk to your insurer.
Master Restoration serves homeowners in Charlotte, Concord, Indian Trail, Matthews, Monroe, Stallings, and Waxhaw. See all the North Carolina areas we serve for more.
A little dampness after a big storm can happen. Standing water, water that keeps coming back, or a musty smell inside the house is not normal and is worth checking.
Yes. Moisture under the house can soften the subfloor, cause wood floors to cup and lead to mold on framing and insulation.
Yes. We repair water-damaged subfloors in-house once the area is dry.
Yes. We offer a free inspection, including before you file a claim. Call (704) 408-4794, Monday to Friday, 8am to 6pm.
We help with documentation, photographs, estimates, and communication with your insurance company for damage caused by leaks.
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